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Sudhir Shivaram Photography

How we improved the sales for one of India's best wildlife photographer by 270% in 1 month?

About the

Brand

Sudhir Shivaram Photography offers comprehensive online photography classes designed to equip learners with the skills and knowledge needed to capture stunning images.

1st Month (Before Adbuffs)

Amount Spent on facebook: INR 431671.37

FB ROAS: 1.66

Revenue attributed to Facebook: INR 716574.47

Amount Spent on Google: 0

Revenue attributed overall: 935000

ROI: 2.17

AOV: 2500

1st Month (After Adbuffs)

Amount Spent on FB: INR 566290.28

Revenue attributed to Facebook: INR 1758201.18

FB ROAS: 3.10

Amount Spent on Google: INR 117000

Revenue attributed to Google: INR 379500

Total Spent: INR 683290.28

Revenue attributed overall: 2525004

ROI: 3.70

AOV: 2500

Problem

Only single course on website

The client had only single course to sell on its webiste and app with no upsell. So we had to bring in high orders with that single course

Unable to scale

Without a consolidated account structure & a primary product to focus on, the client was unable to scale the account

No returning customer

The client had only a single product on website so there are no returning customers.

Challenges

Fixing the domain issues

The client had 2 domains in the customer journey, so whenever someone would purchase the course, the thank you page would open in a different domain which led to incorrect attribution on ads.

Other Challenges

Testing audiences on Facebook ads Understanding about retargeting set up and objection handling Unable to pull in more number of orders.

Landing Page

The landing page was not well optimised. It lacked course information, social proof and the coach's authority over the subject leading to low CR%.

Other Shortcomings

  • Lack of creative testing in the past leading to negligible learning from past ad spent.
  • Frequent payment failures faced by the customers while making the purchase.
  • Lack of campaign structure and campaign objective in the account leading to low quality traffic and inefficient audit data.
  • Google ads not explored to its full potential.
  • Youtube ads never tried, despite YT being a lucrative channel for conversions of courses and ed tech products.
  • Email marketing never tried.

Solution

  • Identified the domain issue and advised client to keep a single domain for tracking purpose.
  • Creating a plan to aggressively test new creatives and audiences.
  • Made a new interactive landing page with single domain to increase website conversions.
  • Shifted to Trueroas to manage and scale facebook ad campaigns.
  • Optimized the account based on CPA target to bring in the desired ROAS and numbers for the client.

Implementation

1st Month data after Adbuffs

Phase 1

We analysed all past data to identify any trends and potential winning audience and ad creatives in the account.

We started with 3 TOF campaigns:

  • AudienceTesting campaign- This will test different audiences in the account.
  • Creative campaign- This will test different creatives with my winning audience in the account.
  • Open testing campaign- This will test the creatives in broad audience to check what age, location and gender works the best for the account.

Creatives/Ads in AudienceTesting Campaign

Creatives/Ads in Creative Testing Campaign

Creatives/Ads in Creative Testing Campaign

Phase 2

After identifying the winning creatives, we made variations for that by changing the hooks in the first 3 secs of the video ad.

If it was a wildlife image we tested it with some other wildlife image keeping the ad copy same.

We’ve seen this increased the performance gradually.

This helped us track the average CPA, ROAS and Conversion Value for the client.

We also tested a few new creative angles like split screen, green screen, voiceover hooks which helped us to improve the revenue.

Since in the initial days FB dashboard was not having proper attribution so we told the client to shift to Trueroas and within a week we gradually saw the account scaling and we could hit our target CPA and revenue every single day.

Phase 3

Now that we know what type of creatives and messaging works, we started making more variations of it to further improve performance.

We have told the client to launch an advance version of his course at a higher price then what he is giving currently.

This will ideally help him to improve his returning customer rate as someone who purchased the course and learned the basics would now want to move into an advanced level of learning.

Optimising the campaigns based on CPA

FB ROAS: 3.10

CPA: 700

Woocommerce ROI: 3.70x

Wondering why?

We kept a CPA target for the brand to optimize the ad performance. In the Post IOS 14 era, the attribution setting of Facebook changed, leading to under-reporting / over-reporting. In order to optimise the campaigns, we need to use backend analytics like woocommerce and Google Analytics to track the performance. Optimising based on CAC, and backend tracking helps to maintain the required ROI targets.

Hook- based creatives

Showing transition and hook-based creatives grabs the audience attention.

These are the winning variations of the ads.

This shows how the course actually solves the concern of the audience.

Impact

270% increase in sales

with a positive EBIDTA

ROI: 3.70

CAC: 700